Appleby is committed to providing a high-quality legal service to all our clients. If we fall short in that commitment, we need you to tell us so that we can work to improve our standards. If for any reason you are not satisfied with the service you have received from us, please telephone or make an appointment to come in and talk through your issues with the Partner having overall responsibility for your instruction or your usual client relationship Partner. We will endeavour to resolve the issue with you.
If you would prefer to make a formal complaint, please put your concerns to us in writing, by email ([email protected]). Please ensure all written complaints are addressed to the Partner having overall responsibility for your instruction or the Office Managing Partner, Mark Holligon.